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How do you make it up to your customers when you screw up in business?

Breakdowns in the process happen! No one and no system is perfect. It is how we deal with the screw up in business after the fact that can be all the difference when it comes to our customers feeling taken care of. Check out the video or podcast audio above to learn more about what you can do to help get a better perspective about your customers and their needs.

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Sales Won’t Save Your Business

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Episode 374