‘Who the hell am I tipping?’
Business Strategist, Joe Pardo reacts to 3 fast food industry stories in the news.
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Links to the articles:
https://www.msn.com/en-us/lifestyle/lifestyle-buzz/who-the-hell-am-i-tipping-customer-calls-out-ipad-tipping-at-crumbl-cookies-after-there-was-no-employee-at-the-cash-register-to-tip/ar-AA11CxcN?ocid=mmx&cvid=08d5c0fd93a14dbbac4ca002f7596a21
https://www.msn.com/en-us/foodanddrink/foodnews/chipotle-puts-a-stop-to-tiktok-s-3-burrito-hack/ar-AA11EuX9
https://www.msn.com/en-us/news/us/how-some-restaurants-are-complicating-california-s-new-fast-food-law/ar-AA11Fdfz
Joe Pardo
A Business Operations Strategist, “Super” Joe Pardo brings a series of strategy, application, and execution planning to every entrepreneur, team, or business that he works with. Founder of The Super Joe Pardo Show and the Independent Podcast Conference, Joe focuses on putting the right methods into the best practices in order to bring about personalized solutions for each client.
9 Comments
hi joe!!
Hi Triton Lord!!
They should get rid of tipping. I’m getting tired of having to be the one that gives a good tip. Typically not because of good service. I’ll be much more happier to pay higher food prices.
I wonder if the underlying fear is that it will steer people away more often to not go out to eat rather than just charging more. With the exception of extreme price difference in food ($ vs $$$$) I have never not gone out if I didn’t want to eat. lol
@Joe Pardo if the fear was higher food prices then in the current environment people save 20%+ by ordering pickup. But we still elect to dine in. If anything, getting rid of tipping may promote more people to dine in as there will be no price discrepancy with takeout.
@T S That’s a good point. Though sometimes our (food business owners) fears are not rooted in reality. As we have seen with some restaurants paying a livable wage to their wait staff with benefits and singing the praises.
@Joe Pardo agreed!
Whenever I bring up how we should not be tipping, I get called as a cheap ass bastard. No, I am perfectly OK with paying a high price. Tipping is sneaky. Why can’t we just pay the price on the menu? I went to Dutch Bro the 2nd time in my life, and I was greeted by a young lady holding up an iPad to take my order, then at the end they defaulted the tip to 10%. WTF? Why am I tipping at a coffee drive thru? I stopped going there after that. I can see why restaurants want tips instead of raising price. First, tips are often cash so they can lie on the taxes. I remember working at a restaurant as a host many years ago, we were told to enter 10% in the system even if we received 30% tip. Because of that, companies would rather their servers receive tips rather than increase their wage. At the end, they are cheating on taxes by not reporting all the cash tips.
2:45 Robots? Then what are the “poor hourly workers” going to do to make a living?